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Services 

Skiptracing and Locations

 

International Recovery Solutions' Winning Formula. 
Our accomplished skiptracing professionals are skilled, lateral thinkers. We have the ability to relate to individuals on all levels, have expert phone enquiry methods and a will to succeed. When combined with sophisticated technology, this personal approach ensures we are able to consistently produce high returns for our clients.  

We can locate your toughest skip quickly and cost-effectively yet maintain a professional, respectful demeanour with your traced clients. 

The definition of a successful locate is one or more of the following;  

  • Home address

  • Work Address

  • Where the debtor has passed away and we establish who the executor of the estate is or contact is made with the next of kin. 

  • The security is located when applicable. 

  • Where the debtor is bankrupt (locate is for a debt) and we establish who the Trustee is. 

Recheck Policy and Gaurantee - 28 days from final report **conditions apply**

Repossessions

 

Repossessions are conducted Australia wide by very experienced, highly skilled Mercantile Agents. All agents conduct their business in the most professional and ethical manner adhering to all legislation and are continuously monitored by IRS. Our agents aim to please our client’s requirements whilst maintaining a human approach and protecting your and our reputations and brand.

Items Repossessed:

  • Cars and motorbikes

  • Trucks and Machinery

  • Boats and water vessels

  • Caravans, trailers etc

  • Helicopters and Aeroplanes

  • Computers, Printers and Office equipment

  • Commercial/Shop stock and fixtures

  • Catering Equipment

  • Houses, Units, Commercial premises etc

  • Cattle and Livestock

  • Furniture, whitegoods and household appliances etc

Debt Recovery 

 

IRS can work with established internal collection procedures as well as tailoring strategies based on our clients’ requirements and we endeavour to collect all debts during the initial stages using legal action as a last resort.

As a client of IRS, an experienced collections officer will be designated to your portfolio, therefore, having one point of contact for all your needs.

 

Our Debt Recovery services include:

  • Friendly Reminder Letters

  • Reminder Telephone Calls

  • Letters of Demand

  • Telephone Demands

  • Enquiries

  • Field attendance

  • Legal

Searches

 

We offer a range of searches to enhance your person of interest's profile or to assist with debt recovery.

Our searches include:

  • Business and Company Credit Reports

  • International Credit Reports

  • Trade Reference Checks

  • ASIC Company and Business searches

  • Directorship

  • Land Titles, Title Plans, Mortgage etc

  • Electoral roll as available

  • Internet Searches

  • Social Networking searches

  • Pre credit account searches

  • Pre tenant screening

  • Reverse number and address searches

  • Email searches

  • PPSR

  • Asset Searches

  • Pre Employment and Address Verification Checks on Individuals in nearly 100 countries

Process Serving &
Field Calls

 

IRS provides field calls Australia wide in both metropolitan and country areas. As representatives of our clients, we pride ourselves on our excellent standard of service and diligence in protecting the goodwill and reputation of our clients. 

 

Process Serving of all Court Documents, Letters of Demand, and default notices.

Field calls are conducted when debt recovery cannot be satisfactorily achieved by letter or by telephone, and also for the confirmation of an address of a subject. 

IRS’ definition of a field call is attendance at the subject’s given address/s in order to collect or recover monies, information, photos, or items on behalf of our clients.

Field calls are conducted for the:

  • Collection of outstanding monies, debts, arrears, over the limit or overdrawn amounts

  • Collection and destruction of Credit Cards

  • Insurance matters

  • Determine occupants for "Occupier accounts" and or mortgagee possessions.

  • Sight access to meters and intention to pay

  • Confirmation of addresses

  • Sighting goods of value before issuing Warrants of Seizure

Investigation Services
IRS employees, sub-and field agents carry all required licenses.
Our Investigation services include:
  • Surveillance
  • Fraud Investigation
  • Background and Asset Enquiries
  • Peace of Mind
  • Fidelity,  Dating sites, and Chat Checking, Domestic Violence and Family Law matters
  • Data Forensics
  • Online Safety.

 

Guarantees & Obligations for Skiptracing/Location Services

OUR OBLIGATIONS

We will endeavour to deliver and report the most accurate result and outcome possible, which include the following:

1.    Acting professionally, ethically, and complying with all relevant legislative requirements in relation to your debtors/borrowers/third parties etc. 
2.    Keeping you updated as to the progress of your cases and reporting within the time frame required and agreed upon. 
3.    Provide your company with a detailed and accurate report. 
4.    Promptly and efficiently answer any queries you may have regarding our services. 
5.    Maintain our client’s confidentiality and privacy unless otherwise specified. 


OUR GUARANTEE

Where there may be a discrepancy we agree to recheck any work carried out by International Recovery Solutions, IRS within 28 days of our report and invoice date at no extra cost. (this doesn't mean we guarantee they will stay in the one place for 28 days)

 

Please note: If IRS is discovered to have reported in error then we will provide you with the correct information or credit your invoice amount to a non-successful fee. 

 

The exclusion to our guarantee is:

If information is intentionally or unintentionally withheld from your instructions and is later used to claim IRS has reported in error, invoices will not be credited and any further action regarding your file will incur a further fee. 

International Recovery Solutions will not be held liable for any loss or damage to you or your clients. 

YOUR OBLIGATIONS TO IRS

1.    Provide us with all information you have regarding any given file including original addresses, date of birth, next of kin, agent’s reports, etc. What you deem irrelevant information could be the key to a successful location.
2.    Sufficient and reasonable supporting evidence must be supplied to indicate that IRS has reported in error. E.g. Field agents report and invoice to your office. 
3.    Make payment on time. Our terms are strictly 7 days from invoice and 14 days from EOM unless you make an application to our accounts department to extend these terms. 
4.    Please allow for human errors and data glitches

© 2019 by International Recovery Solutions

International Recovery Solutions

​Surfers Paradise QLD 4217
Tel: 07-5518 8460
Email: admin@ir-solutions.com.au
Address: PO Box 2774 Nerang QLD 4211

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